Question 1

What does Botshop specialize in?

Accepted Answer

Botshop specializes in importing electronic and robotic components, offering educational kits and manuals for schools, colleges, and supplying to organizations that tender. We focus on bulk orders and have over 15 years of experience in the industry, with reliable sourcing agents ensuring the best possible experience for our clients.

Question 2

Do you offer online shopping?

Accepted Answer

No, Botshop does not have an online shop. We specialize exclusively in bulk orders and large sales to schools, colleges, and supplying educational materials and hardware to organizations that tender. For retail products and individual purchases, please visit our partner company Rebel Glitch at rebelglitch.com.

Question 3

Why did Botshop split with Rebel Glitch?

Accepted Answer

Botshop and Rebel Glitch serve different markets and audiences. Botshop focuses on bulk orders for educational institutions and government entities, while Rebel Glitch is an AI-focused company designed for coders, electronics enthusiasts, and robotics hobbyists. Rebel Glitch offers AI-related hardware, edge devices, and a comprehensive upskilling subscriber system with four tiers that takes users from knowing nothing to coding with AI. This strategic split allows each company to better serve their specific target audiences—Botshop for institutional bulk procurement and Rebel Glitch for individual tech enthusiasts and AI learners.

Question 4

What is the minimum order quantity for bulk orders?

Accepted Answer

Botshop specializes in bulk orders for educational institutions and government entities. We don't have a fixed minimum order quantity—instead, we work with you to provide customized quotes based on your specific requirements, order size, and needs. Contact us to discuss your bulk order requirements.

Question 5

How long does it take to process a bulk order?

Accepted Answer

Our bulk ordering process typically takes approximately 23 working days from order acceptance to delivery: 12 working days for supplier sourcing and order preparation, 7 working days for shipping and customs clearance, and 4 working days for quality check and repackaging at our facility. This timeline ensures quality control and proper handling of your educational robotics and electronic components.

Question 6

What payment terms do you offer for bulk orders?

Accepted Answer

For bulk orders, we require a 60% upfront payment deposit, especially for international suppliers who need upfront payment guarantees. The remaining 40% balance is typically due upon delivery or as agreed in your specific quotation. We work with schools, colleges, and government entities to accommodate their procurement processes.

Question 7

Do you provide technical support for bulk orders?

Accepted Answer

Yes, our team includes technical personnel who can assist with any technical questions or concerns about our products. We provide comprehensive support for bulk orders, including product specifications, integration guidance, and troubleshooting assistance for educational institutions.

Question 8

Can you import custom products for bulk orders?

Accepted Answer

Yes, we have access to thousands of products through our trusted sourcing agents and can import specialized products for your specific requirements. Whether you need custom electronic components, specialized robotics kits, or educational materials tailored to your curriculum, we can help. Contact us to discuss your custom import needs for bulk orders.

Question 9

Where are your products available in South Africa?

Accepted Answer

Botshop products are available throughout South Africa. We ship to schools, colleges, and government entities nationwide. Our bulk order service covers all provinces, and we work with educational institutions across the country to provide electronic and robotic components for their programs. Additionally, we are well-connected and doing excellent business with Zimbabwe, Lesotho, and Botswana, serving educational institutions across Southern Africa.

Question 10

Do you serve customers outside of South Africa?

Accepted Answer

Yes, we are well-connected and doing excellent business with Zimbabwe, Lesotho, and Botswana. We have strong business relationships and connections in these countries, serving educational institutions, schools, colleges, and government entities. Our bulk order service extends to Zimbabwe, Lesotho, and Botswana, providing the same quality educational robotics kits and electronic components. Contact us to discuss your bulk order requirements from Zimbabwe, Lesotho, or Botswana.

Question 11

What school product range do you offer?

Accepted Answer

We offer the STEAMers range for kids—a comprehensive collection of coding and robotics solutions specifically developed for the South African market. Our school product range includes Grade R Coding and Robotics, Grade 1 Coding and Robotics, Grade 2 Coding and Robotics, Grade 3 Coding and Robotics, and Grade 4 solutions including The JitterBit Robot (works with Micro:bit microcontroller). We also offer electronics kits with full video courses. All products include complete manuals, teacher's manuals, and all required materials for schools.

Question 12

What makes your school products suitable for South African schools?

Accepted Answer

Our STEAMers range for kids is specifically developed for the South African educational market. Each product includes comprehensive manuals aligned with educational standards, teacher's guides, and all necessary materials. Our products are designed to support CAPS-aligned curriculum and provide hands-on learning experiences for students from Grade R through Grade 4. We understand the unique needs of South African schools and tailor our solutions accordingly.

Question 13

How can I request a quote for bulk orders?

Accepted Answer

You can request a quote by filling out our contact form on the Contact page, emailing us at sales@botshop.co.za, or calling us at 012 002 1651. Please include details about the products you're interested in, your order quantity, delivery location, and any specific requirements. Our team will provide a customized quote for your bulk order needs.

Question 14

Do you supply to organizations that tender?

Accepted Answer

Yes, Botshop supplies educational electronics, robotics, and coding materials and hardware to organizations that tender in South Africa, as well as in Zimbabwe, Lesotho, and Botswana. We are well-connected and doing excellent business with tender contractors across these countries. We specialize in bulk orders and supply the educational materials and hardware needed for tender fulfillment. Our 15+ years of experience in bulk imports and our network of reliable sourcing agents make us well-equipped to supply the products needed for government contracts throughout Southern Africa.

Question 15

What is the relationship between Botshop and Rebel Glitch?

Accepted Answer

Rebel Glitch is our new retail company that handles retail sales of over 2,000 products that were previously available on Botshop. While Botshop now focuses exclusively on bulk orders for educational institutions and government entities, Rebel Glitch serves individual customers, coders, electronics enthusiasts, and AI learners. Rebel Glitch is an AI-focused platform offering AI hardware, edge devices, and upskilling programs. The integration of all products will be complete by January 16, 2026 at rebelglitch.com.

Question 16

What support do you provide for schools purchasing your products?

Accepted Answer

For schools purchasing our STEAMers range and other educational products, we provide comprehensive support including technical assistance, product documentation, teacher training resources, and ongoing support. Our technical team can help with product integration, curriculum alignment, and troubleshooting. We understand that schools need reliable partners, and we're committed to supporting educational institutions throughout South Africa.

Question 17

Are your products suitable for CAPS curriculum?

Accepted Answer

Yes, our STEAMers range for kids is designed to support South African educational standards, including CAPS-aligned curriculum. Our products provide hands-on learning experiences that complement coding and robotics education from Grade R through Grade 4. Each product includes comprehensive manuals and teacher's guides to support curriculum implementation.

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