Privacy Policy
1. Introduction
Botshop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
2. Information We Collect
We collect minimal information through our website. The only data we collect includes:
- Page views and website hits for analytics purposes
- Information you voluntarily provide through our contact form (name, email, business name, message)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Analyze website usage and improve our services
- Track page views and navigation patterns for website optimization
4. No User Tracking or Login
Our website does not require user registration or login. We do not track individual users or collect personal information beyond what you voluntarily provide through our contact form. We do not use cookies for tracking purposes or store any login credentials.
5. Website Analytics
We track basic website analytics including:
- Total page views and hits
- Which pages are visited most frequently
- General website traffic patterns
This information is collected anonymously and is used solely for website improvement purposes.
6. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Third-Party Services
We use Resend for email delivery when you submit our contact form. Your contact form information is transmitted securely to Resend for email processing. Please refer to Resend's privacy policy for information about how they handle data.
8. Your Rights
You have the right to:
- Request access to any personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of any changes.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: sales@botshop.co.za
Phone: 012 002 1651
Address: 824 Swemmer Street, Rietfontein, Pretoria
Last updated: January 14, 2026